How To Find DHL Tracking Number?
If you’ve recently shipped or are expecting a package via DHL, one of the first things you’ll want is the DHL tracking number. This number allows you to track your shipment’s progress in real time and ensures you stay updated on its delivery status. However, many customers struggle to locate this number, whether they booked online, received a package, or ordered from an online store.
What Is a DHL Tracking Number?
A DHL tracking number is a unique code assigned to every shipment. This code helps you and DHL identify, monitor, and update the package’s status from the moment it’s shipped until it arrives.
Format examples:
DHL Express: 10-digit numeric code (e.g., 1234567890)
DHL eCommerce: 22-digit alphanumeric code (e.g., GM1234567890123456)
DHL Global Forwarding: Starts with letters followed by digits (e.g., AWB1234567)
Where to Find Your DHL Tracking Number
1. On Your Shipping Receipt
If you shipped a package at a DHL service point or retail location, your tracking number is printed on the receipt.
Check the top section labeled “Waybill Number” or “Tracking Number.”
Keep your receipt safe, as this is your main proof of shipment.
2. In Your Email Confirmation
When you book a shipment online (through DHL’s website or a third-party retailer like Amazon, eBay, or Shopify), you’ll usually receive a confirmation email.
Look for a subject line like “DHL Shipment Notification” or “Your DHL Tracking Number.”
The email often contains a clickable tracking link.
3. On the DHL Shipping Label
If you’re the recipient, check the package label. The tracking number is typically found:
Next to the barcode
Under the words “Waybill Number”
Printed in bold digits/letters
4. From the Online Store or Seller
If you ordered something online, sellers usually provide tracking numbers once they hand the package to DHL.
Log in to your order history (e.g., Amazon Orders, Etsy Purchases, Shopify Order Confirmation).
Look for “Track Shipment” details.
5. DHL Mobile App or Website
If you’ve registered an account with DHL, your tracking numbers are stored in your shipment history.
Sign in to DHL Express or the DHL app.
- Navigate to “My Shipments” to view recent tracking numbers.
Finding a Lost DHL Tracking Number
Sometimes you may misplace the receipt or delete the email. Here’s what you can do:
Check Your Email Inbox & Spam Folder
Search using keywords like “DHL”, “tracking”, or “shipment.”
Log Into the Online Store Account
Go to your order history and look for tracking information.
Call DHL Customer Service
Have the sender’s details, shipment date, and destination ready.
DHL can retrieve your tracking number if you provide accurate details.
Ask the Sender
If you’re the recipient, request the seller or sender to resend the tracking number.
Use Proof of Shipment Documents
Some business invoices include the tracking code.
Real-Life Example
Imagine you ordered a pair of sneakers from an online retailer that ships with DHL. After a week, you couldn’t find the tracking number in your email. You logged into your account, clicked “View Order”, and saw a DHL tracking code. Copying it into the DHL website, you saw your shoes were already in your local city hub, scheduled for delivery the next day.
This shows why knowing where to find your DHL tracking number saves time and reduces stress.
Why Your DHL Tracking Number Matters
Transparency: Lets you see each step of the shipping journey.
Security: Ensures you know the shipment hasn’t been lost.
Customer Protection: Useful for disputes with sellers or customs.
Faster Resolution: DHL support requires the tracking number to help you.
Tips for Keeping Your DHL Tracking Number Safe
Save the confirmation email in a dedicated “Shipping” folder.
Take a photo of the receipt before discarding it.
Use DHL’s mobile app to store tracking numbers automatically.
If you track multiple shipments, create a simple spreadsheet to keep records.
DHL vs. Other Tracking Systems
| Courier | Tracking Number Format | Where to Find It |
|---|---|---|
| DHL Express | 10 digits | Receipt, email, label |
| DHL eCommerce | 22 digits (alphanumeric) | Online store, email |
| FedEx | 12 digits | Receipt, app, email |
| UPS | Starts with “1Z” | Receipt, email, label |
| USPS | 20–22 digits | Receipt, email |
If you also need help with regional couriers, you might want to learn about buffalo tracking, which works differently from DHL but follows the same principle of using a unique shipment code.
Frequently Asked Questions
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Finding your DHL tracking number doesn’t have to be stressful. Whether you’re the sender or the recipient, you can locate it on your receipt, shipping label, confirmation email, or online store account. If misplaced, DHL customer service and sellers can help retrieve it.
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