SASSA Change Banking Details: A Step-By-Step Guide
Updating your banking details with SASSA shouldn’t be complicated. That’s why we’ve created this easy-to-follow guide. Whether you’re new to the process or just need a refresher, our step-by-step instructions will walk you through it. By breaking down each step, we aim to make the process as simple as possible, ensuring you can update your information hassle-free and continue receiving your grants without any interruptions.
Eligibility to Change Your Banking Details
Before attempting to change your details, make sure you meet SASSA’s requirements:
You must be the primary beneficiary of the grant.
The bank account must be in your name only (no joint accounts allowed).
You must have a valid South African ID number.
The account must be active and verifiable with the bank.
SASSA does not allow payments into accounts belonging to relatives, friends, or third parties, as this increases the risk of fraud.
What’s The Process For SRD Change Banking Details?
Let’s dive in and simplify the steps for changing your SRD banking details.

- Visit the SASSA Website:
- Using your phone or computer, go to the SASSA SRD Official website. This is where you’ll initiate the process of changing your banking details.
- Find “Change Banking Details”:
- Once on the website, scroll down until you see a section titled something like “How do I change my banking details?”. This is where you’ll start the process.
- Enter Details
- In the provided box, type in your South African ID number accurately. This helps SASSA identify you and ensures that the changes are made to the correct account.
- SMS Verification
- After submitting your ID number, SASSA will send you a text message (SMS) to the cellphone number you provided when you first applied for the grant. This message usually arrives within a few minutes.
- Open SMS Link
- When you receive the text message, open it and click on the link provided. This link is unique to you and will direct you to the next steps for changing your banking details.
- Follow the Instructions:
- The link will take you to a page with instructions on how to update your banking information. Carefully follow each step outlined on the page.
- Submit and Wait:
- After entering all the required information correctly, click on the “Submit” button. Your updated banking details will then be processed.
Beneficiaries who update their banking details to receive smoother transactions can also learn how to maximize SASSA grants by managing funds securely and effectively.
In-Person at SASSA Offices
If you don’t have access to the internet, you can update your banking details at your nearest SASSA office:
Bring your green ID book or smart ID card.
Provide your SASSA card (if applicable).
Carry a bank statement or proof of account ownership (not older than 3 months).
Fill in the official SASSA Consent and Bank Form.
An officer will capture your details and update them in the system.
Via Bank Verification Process
SASSA uses a bank verification system to confirm that the account belongs to you. This can take 7–14 working days. During this time, payments may still go to your old account until the change is approved.

How Long Does It Take for SASSA Banking Details?
Online submissions: 7–10 business days.
Office submissions: 10–14 business days.
Bank verification delays: Up to 30 days if issues occur.
Always update your details well in advance to avoid missing a payment cycle.
Common Issues and How to Fix Them
Problem 1: SMS Link Not Received
Ensure your cellphone number is the one registered with SASSA.
If not, update your phone number before attempting banking changes.
Problem 2: Bank Account Rejected
The account must be active and in your name only.
Ensure the bank statement matches your ID exactly.
Problem 3: Delayed Payments
Processing can take longer during peak months.
Track your application through the SASSA status check system.
Security Tips When Updating Your Details
Never share your OTP or banking login details with anyone.
Only use the official SASSA website or offices.
Avoid agents or third parties offering to “speed up” the process.
Keep copies of all documents submitted for reference.
If you’ve recently updated your banking details, performing a SASSA Status Check ensures your new account is linked for future payments. updating your banking details with SASSA is easy and important for ensuring your grant payments keep coming smoothly. Just follow the steps outlined in this guide, double-check your details, and you’re all set. If you have any questions, don’t hesitate to reach out to SASSA for help.
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